# ParchiQ — LLM Context File
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# PRODUCT OVERVIEW
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> ParchiQ is a modern, cloud-based healthcare queue management platform (SaaS) built for clinics, hospitals, and doctors in India.

ParchiQ enables clinics to digitize their patient flow — from token generation to real-time queue updates — eliminating long waiting times and manual errors.

## Core Features

- **Queue Management**: Real-time patient token generation, smart queue ordering, and queue hold/emergency controls
- **Smart TV Display**: Dedicated waiting room display screen showing live queue status
- **Receptionist Dashboard**: Full clinic operations — manage patients, skip/call next, add manual entries
- **Doctor's Dashboard**: Live queue view, patient consultation tracking, and analytics
- **Patient Tracking**: Patients scan a QR code to join the queue and track their position via SMS/web
- **Analytics & Reports**: Daily, weekly, and monthly insights on patient volume, wait times, and service efficiency
- **Subscription Plans**: Starter, Professional, and Enterprise tiers with role-based access

## Who Uses ParchiQ

- Private clinics and polyclinics
- Multi-specialty hospitals
- Receptionists and front-desk staff
- Doctors and healthcare administrators

## Technology

- Frontend: Next.js (React), TypeScript, Tailwind CSS
- Backend: Node.js, MongoDB
- Realtime: WebSockets
- Payments: Razorpay

## Company

- **Name**: ParchiQ Healthcare
- **Location**: Bareilly, Uttar Pradesh, India
- **Founded**: 2025
- **Website**: https://www.parchiq.com
- **Contact**: support@parchiq.com

## Public Pages

- Homepage: https://www.parchiq.com
- How It Works: https://www.parchiq.com/how-it-works
- Pricing: https://www.parchiq.com/pricing
- About Us: https://www.parchiq.com/about-us
- Contact: https://www.parchiq.com/contact
- FAQs: https://www.parchiq.com/faqs
- Security: https://www.parchiq.com/security
- Privacy Policy: https://www.parchiq.com/privacy-policy
- Terms of Service: https://www.parchiq.com/terms-of-service
- Refund Policy: https://www.parchiq.com/refund-policy
- Shipping Policy: https://www.parchiq.com/shipping-policy

## Legal & Privacy

ParchiQ does not sell or share user data with third parties. Patient data is stored securely and used only for queue management purposes.
All payments are processed via Razorpay (PCI-DSS compliant).

## Sitemap

https://www.parchiq.com/sitemap.xml

© 2026 ParchiQ. All rights reserved.