Privacy Policy
Your privacy is our priority. Learn how we handle and protect your data at ParchiQ.
Introduction
At ParchiQ, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our Healthcare Queue Management platform.
Information We Collect
We only collect the minimum information necessary to provide our services:
- For Patients: Name and Mobile Number for token generation and queue updates.
- For Clinics/Doctors: Professional details, contact information, and clinic operational data.
- Usage Data: Basic technical information like device type and browser version to improve system performance.
How We Use Information
Your information is used strictly for:
- Managing patient queues and token numbering
- Sending real-time status updates via SMS or Web Notifications
- Allowing clinics to manage their dashboard and staff
- Improving the user experience and system reliability
Data Security
We use industry-standard security measures to protect your data:
- End-to-end encryption for sensitive data transfers
- Secure database storage with restricted access
- Regular security audits and system updates
Data Sharing
We do not sell, rent, or share your personal data with third-party advertisers.
Data may be shared only with:
- Service providers (like SMS gateways) necessary for operation
- Legal authorities when required by law
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data when no longer needed for the service
Cookies Policy
We use cookies to maintain your session and remember your preferences.
You can manage cookie settings through your browser, but some features of ParchiQ may not function correctly without them.