Security
We implement multi-layered security measures to keep your clinic and patient data safe at all times.
Our Security Commitment
At ParchiQ, we treat the security of your clinic and patient data as a top priority, not an afterthought.
We implement robust, multi-layered security measures to ensure your data stays protected at every step.
Data Encryption
All data transmitted through ParchiQ is protected using industry-standard encryption:
- TLS 1.3 encryption for all data in transit
- AES-256 encryption for data at rest
- Encrypted database backups
Access Control
We enforce strict role-based access control to ensure users can only access data relevant to them:
- Doctors have full control over their clinic data
- Receptionists/Staff access is limited to operational tasks
- Patients can only view their own token status
- Admin actions require secondary verification
Infrastructure Security
Our infrastructure is built with security in mind:
- Hosted on secure, ISO-certified cloud providers
- Network firewall rules restricting unauthorized access
- DDoS protection enabled at the network layer
- Isolated environments for production and development
Privacy & Monitoring
We continuously monitor for suspicious activity:
- Real-time alerting on abnormal access patterns
- Audit logs for all critical system actions
- No unauthorized third-party data sharing
Vulnerability Management
We actively manage and patch vulnerabilities:
- Regular penetration testing and code audits
- Dependency scanning for known CVEs
- Responsible disclosure program for reporting vulnerabilities
Found a vulnerability? Contact us at security@parchiq.com
Regular Updates
Our platform is continuously updated to address emerging threats and incorporate best practices in healthcare data security.
All security patches are applied promptly and without disruption to clinic operations.