Terms and Conditions

By using ParchiQ, you agree to our terms and conditions.

1

Introduction

Welcome to ParchiQ.

By using this platform, you agree to follow these terms and conditions.

If you do not agree, please do not use the service.

2

Use of the Platform

ParchiQ is designed to help clinics manage patient queues digitally.

You agree to:

  • Use the platform only for legitimate clinic operations
  • Provide accurate information
  • Not misuse or disrupt the system
3

User Roles & Responsibility

Doctors / Clinics

  • Responsible for managing their clinic operations
  • Responsible for staff access and permissions
  • Must ensure correct usage of the system

Staff

  • Can only perform actions permitted by the doctor
  • Must not misuse access or data

Patients

  • Must provide correct details while taking a token
  • Should not attempt to create multiple or fake entries
4

Token System Policy

  • Tokens are generated on a daily basis
  • Tokens reset at the end of the day
  • Old tokens are no longer valid
  • Only one active token per patient per day is allowed

ParchiQ is not responsible for missed turns due to user inattention.

5

Service Availability

We aim to keep ParchiQ available at all times. However, we do not guarantee uninterrupted service.

There may be downtime due to:

  • Maintenance
  • Technical issues
  • Network problems
6

Limitation of Liability

ParchiQ is a queue management tool.

We are not responsible for:

  • Medical decisions
  • Delays caused by clinic operations
  • Missed appointments or tokens
  • Any loss arising from misuse of the system
7

Data Usage

We collect minimal data required for operation, such as:

  • Name
  • Mobile number

This data is used only for queue management and system functionality.

We do not sell or share personal data with third parties.

8

Account & Access Control

Doctors are responsible for managing staff access.

Any activity under a clinic account is the responsibility of the clinic.

9

Termination of Use

We reserve the right to:

  • Suspend or terminate access
  • Restrict usage in case of misuse or violation
10

Changes to Terms

ParchiQ may update these terms from time to time.

Users are encouraged to review them periodically.

11

Contact

If you have any questions regarding these terms, you can contact us.

Official Policy of ParchiQ.
Last Updated: 4 April, 2026